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Solution 05

Advice measured by what actually changes

Digital maturity assessment, technology and process audit, transformation roadmap, vendor evaluation, business case and implementation oversight — with adoption treated as part of the work.

An advisor working through a transformation plan

Transformation programmes rarely fail on technology. They fail because the current state was never properly understood, because the business case was written to secure approval rather than to be measured, or because the system went live into an organisation that had not changed how it works.

Our advisory work is deliberately unglamorous about this. We establish where you are, define what good would look like in your context, sequence the change so it can be absorbed, and stay involved through implementation so the intended benefit is verified rather than assumed.

What you get
A roadmap sequenced by dependency and capacity, not ambitionTechnology chosen on evidence rather than on vendor pitchA business case with benefits that can be measuredAdoption planned before go-live, not repaired afterwards
What advisory covers

Scope of the service

Digital maturity assessmentA structured view of capability across process, data, technology, skills and governance, benchmarked to where you need to be.
Technology auditAn inventory of current systems, their condition, licensing, support status and overlap, identifying what to keep, upgrade, replace or retire.
Process assessmentHow work actually runs today, including the workarounds, so automation is applied to a process worth automating.
Systems & architecture reviewIntegration, data flow and architectural fit reviewed, exposing the point-to-point connections that make future change expensive.
Transformation roadmapA sequenced plan with dependencies, phasing and resourcing, built around what the organisation can absorb.
Technology selectionRequirements defined in your terms, then evaluated against them — rather than against whichever product was demonstrated first.
Vendor evaluationStructured evaluation covering capability, cost of ownership, support, references and viability, with scoring you can defend in procurement.
Business case & ROICosts, benefits and assumptions set out honestly, with the measurement approach agreed at the point of approval.
Process automationIdentification of the workflows where automation genuinely reduces effort, error or turnaround, and the ones where it would not.
Data strategyHow data will be structured, governed, shared and used, so systems built later rest on something coherent.
Change managementStakeholder analysis, communication and impact planning, since transformation is mostly a change of behaviour.
Staff adoptionTraining, super-user structures and post-go-live reinforcement to make new ways of working stick.
Implementation oversightIndependent oversight of delivery against scope, quality and timeline, protecting your interest through the build.
Digital governanceDecision rights, standards and portfolio governance so future investment stays coherent instead of fragmenting again.
Continuous improvementPost-implementation review and iteration, treating go-live as a milestone rather than the finish line.
How an advisory engagement runs

Delivered in sequence

Each stage produces something the next one depends on, so nothing is started before the decision it rests on has been made.

01Current-state assessmentSystems, processes, data and capability are audited, and stakeholders across the affected functions are interviewed.
02Target state & business caseThe intended operating model is defined and costed, with benefits and measures agreed before commitment.
03Roadmap & sequencingWork is phased by dependency, risk and organisational capacity into a plan that can realistically be delivered.
04Selection & procurement supportRequirements, evaluation criteria and vendor assessment are run to a documented, defensible process.
05Oversight & benefit verificationDelivery is monitored against the plan, adoption is supported, and the promised benefits are measured after go-live.
Grounded in

Standards this work answers to

CPF Group governance standardsDocumented, defensible procurement practiceKenya Data Protection Act, 2019Measurable benefit verification after go-live
Questions

Common questions

Our advisory work is structured to keep selection decisions with you, based on documented criteria and scoring. Where we could also deliver part of the resulting implementation, we declare it at the outset so the evaluation stays defensible.

Other solutions

Where this connects

Talk to us about digital transformation advisory

Tell us about your records environment and we will come back with a structured next step: an assessment, a scope or a proposal.

Request a Consultation